Finding a Firm with the NNRC

Finding a Firm with the NNRC

In 1983, five quality court reporting firms decided they were tired of watching attorneys and paralegals jump from firm to firm in search of the best litigation service that could fulfill each and every one of their needs. Local attorneys have their favorites, but for those who travel, it is difficult to be certain if a new court reporting firm could actually deliver on their advertised promises.

The NNRC’s goal is to eliminate that doubt. Each and every court reporting firm that is a registered member with the NNRC must undergo a strict vetting process to ensure they meet the NNRC’s high standards of timeliness, accuracy, effectiveness, customer service, and overall quality. If a court reporting firm does not meet these guidelines, they are not accepted as a member. Now with over 55 NNRC-verified court reporting firms across the world, attorneys can travel just about anywhere and find a service that is right for them.

“It is a really valuable experience to have each and every one of your concerns be taken care of,” Brandon Bell, O’Fallon, Illinois legal expert says. “From London to Texas, there is a court reporting firm with the NNRC that can do just that for their busy clients. As long as you book with the NNRC, you never have to worry about quality again.”

Finding a firm is easy. All you have to do is select “Find a Firm” from the website’s header, then select your search from location, firm name, or even specific reporters. In just a few clicks, attorneys or paralegals can find and schedule a service that will fulfill each and every one of their needs with the utmost competence.

For more information, call (866) 337-6672 or email debbed@vgs.d11.myftpupload.com

NNRC Announces New Service Pages

NNRC Announces New Service Pages

The National Network Reporting Company (NNRC) is pleased to announce the newest addition to our service pages. These three pages allow clients a better understanding of the wide breadth of services offered by the NNRC, so an educated decision can be made as to what services the client may need.

The first page is on our court reporting services. The page summarizes the duties of a quality court reporting service, as well as offering a comprehensive list of the variety of court reporting services available. The second page is on legal video services. Videography has become an important part of the court reporting industry, and our members are proud to provide clients with the best options possible. The third page is on realtime reporting— as many attorneys need a responsible realtime reporter they can count on again and again. These resources help clients form the best case possible.

Jennifer Matthew Joins Alaris ADR Services as Director

Jennifer Matthew Joins Alaris ADR Services as Director

St. Louis, Mo [November 28, 2017] – Alaris ADR Services, formerly Aequitas ADR, is pleased to announce its hiring of Jennifer Matthew, who will join the Alaris team as Director of ADR Services and Counsel in St. Louis, MO. In this role, Matthew will be responsible for leading and managing the key business aspects of Alaris ADR Services, including client relationships, recruitment, logistics, legal counsel and oversight of financial activities.

Matthew comes to Alaris ADR Services with 13 years of experience as a trial attorney in the Circuit Attorney’s Office as well as in private practice.

Matthew holds a J.D. from Saint Louis University School of Law and a B.A. in International Relations from Michigan State University. She is a St. Louis Mental Health Board Trustee, a Missouri Bar Foundation member, a Young Friends of BackStoppers Board Member and an elected Member-at-Large of the Women Lawyers’ Association of Greater St. Louis.

Jennifer was recognized in 2016 by Missouri Lawyers Weekly as an Up & Coming award recipient for her dedication to public service. Further, she has received numerous trial star awards, justice awards and an MVP award during her tenure as a trial attorney.

“Jennifer’s experience as an attorney, coupled with her relationships within the legal community, uniquely positions her for the role of Director of ADR Services,” says Alaris founder and CEO, Deborah C. Weaver. “Our team is looking forward to the leadership and growth she will provide within the company.”


Alaris, formerly Midwest Litigation Services, provides litigation support services, trial support services and alternative dispute resolution services. Alaris is certified as a Disadvantaged Business Enterprise by the U.S. Department of Transportation, a Woman-Owned Business Enterprise by the State of Missouri, the State of Illinois, the City of St. Louis and nationally through the Women’s Business Enterprise National Council. Headquartered in St. Louis, with eleven additional regional offices and over 250 nationwide affiliates, Alaris is proud to work with law firms and corporations to meet all their litigation needs both locally and globally. For more information, visit www.alaris.us.

NNRC Profiled in Legal Trends Watch

NNRC Profiled in Legal Trends Watch

The National Network Reporting Company (NNRC) was recently profiled in a long article on Legal Trends Watch. Written by Shelley Jameson, the article provides a broad overview of NNRC and features a photograph of Ellen Grauer, the New York City representative and current board member.

Legal Trends Watch is a journal devoted to people, law firms and issues at the forefront of the legal profession.

Partner of the Month: Cady Reporting

Partner of the Month: Cady Reporting

Name: Chuck Cady

Title: President

Company: Cady Reporting Services, Inc.

NNRC Territory that your company serves:   Cleveland and Northern Ohio

What do you like to tell prospective clients about what your firm does best?

We’re here to make your life easier. We understand that litigation creates a high-stress environment and that that stress rolls downhill onto the legal assistants and staff. We like to convey to them the concept that we are an extension of their office and that they can hand assignments off to us, which in turn lifts stress off of them and makes them more efficient. It’s what we do. We let our clients know that we have resources at our fingertips that allow them to focus on what they need to do and leave the peripherals to Cady, i.e, setting up videoconference sites anywhere, arranging for subpoena service wherever they need it and obtaining coverage in out-of-the-way places.   And to me attitude is king: Do it happily and be willing to go the extra mile.

What is an example of how you’ve collaborated with an NNRC partner to help out a client?

There have been many helpful collaborations on behalf of our clients, but if I just go with what popped into my head first: One Sunday afternoon a very good client calls my cell phone from the boarding gate as he’s heading to Boston to take a few days of video deposition. He had just realized that his office had not set up a reporter and videographer. I called our partner in Boston, Kenny Zais, owner of O’Brien & Levine, and by the time our client landed in Boston about an hour later, he had received a call that everything was set up and ready to go. Our client was relieved and I had peace of mind knowing that it would be handled well.

Beyond those types of standout situations, week after week we appreciate knowing our clients are well taken care of when we call our NNRC partners anywhere they have a deposition.

What do you like best about your job?

The first aspect is that we’re able to work together as a family. I have great difficulty imagining my daughters and their husbands and now our granddaughter across the country and only seeing each other maybe a couple times a year, especially as we love watching our three-year-old granddaughter, Isla, blossom. And on the opposite end of the spectrum, to have all of us involved in various aspects of the business collaborating together is a real blessing.

Secondly, we know there are many challenges to what we do. I often tell people that we truly work in one of the most demanding fields: litigation.   Timelines need to constantly be met, quality needs to be primo, and punctuality of reporters and videographers is of utmost importance. We don’t all do everything perfectly all the time. We’re human and we have humans working for us. At times we need to be fixers. In the past I worked at a firm where let’s just say I had to watch client matters that needed urgent, proactive handling go unaddressed or not well handled.   On the relatively few occasions we do have a misfire or an issue to resolve, I love being the one to work as a fixer to actively address a matter. On my worst day with a particular problem or issue, I’m always glad that I’m the one in the saddle, that I can wrap my arms around a situation, tackle it and address it and work for a positive outcome. I never lose my appreciation for the ability to be hands-on and provide directed energy to get a matter taken care of.

What is a recent milestone for you or your family?

That would be the arrival of our little Isla Sephora. It’s an amazing experience to watch her grow and fall more in love with her. Just typing it and thinking about it gets me a little verklempt. Her personality is just exploding; she’s such a little joyful character. Whenever she leaves the house, I tell her, “See you later alligator!” and she keeps getting closer to saying it. The morphs are funny. Last night as she was being put in her car seat it was “Bye gator!”

What kind of work did you do in your first job?

Outside of working from a very young age with my family in the trades, my first job was working at a local drug store in Lakewood, Lodolyn Rexall Drug. This was big because that’s when I got my license so I could drive their Mercury Bobcat.   I remember my buddy coming up to me in the hall in Lakewood High letting me know about the opening but that I’d need my license so I could drive prescriptions to a senior center. I still feel the excitement of driving on my own in “the company car.” I got paid $2.30 per hour. When I learned to run the register, I got a huge raise to $2.35 per hour. The job nobody wanted was cleaning out their popcorn machine.   Working in drug store was a good life experience for a teen. People come in for real-life problems, health and otherwise. I can still see the man who came in like clockwork every 48 hours for his cough syrup walking towards the back of the store to the prescription counter in his winter coat. That was my introduction to people’s addictions. It’s a good place to learn about people and their needs.

Ellen Grauer Receives 2017 International Women’s Entrepreneurial Award

Ellen Grauer Receives 2017 International Women’s Entrepreneurial Award

New York City member Ellen Grauer was recently awarded the Women’s Entrepreneurial Challenge Award. Here is the official Press Release Below. You can learn more about it here.




IWEC hosts an annual conference honoring some of the world’s most successful women-owned businesses.

For Immediate Release

New York, New York, October 9, 2017

Ellen Grauer, Founder/CEO at Ellen Grauer Court Reporting will receive the 2017 IWEC Award during the organization’s 10th annual conference to be held in Redmond, Washington in November. The conference, titled ‘Connecting Women Businesses Globally: Accelerating Growth Through Innovation & Technology’ is sponsored by Microsoft, who will be also hosting the event at their global headquarters in Washington State on November 12-14, 2017. This year’s conference has a strong focus on technology, cybersecurity and innovation, issues that are pivotal to IWEC’s sophisticated global network of women-owned businesses, whose combined revenue exceeds US$25 billion per year. 

THE INTERNATIONAL WOMEN’S ENTREPRENEURIAL CHALLENGE is thrilled to nominate Ellen Grauer for her trailblazing work offering first-class court reporting services to the legal community nationally and globally for the past 20 years. A Certified Woman-Owned Business, Ellen Grauer Court Reporting has maintained a reputation of excellence by providing tech-forward solutions and customized attention on every case they cover throughout the world. She is a great addition to IWEC and a role model for women’s business development efforts in New York. “We are honored to be an active part of IWEC and to participate in this year’s conference and celebrate IWEC’s 10th anniversary, a milestone for global women’s entrepreneurship,” stated Ellen Grauer, CEO/Founder of Ellen Grauer Court Reporting. 

IWEC is a New York-based international economic empowerment organization exclusively for women business owners, formed in 2007 with the assistance of the U.S. Department of State. In addition to the State Department, its founders include the Barcelona Chamber of Commerce, Manhattan Chamber of Commerce (MCC), FICCI/FLO Chamber in New Delhi. IWEC’s mission is to develop a global business network for successful women entrepreneurs, helping them gain and expand access to international markets by presenting a platform to exchange knowledge, experience and connections, and to promote dialogue among women entrepreneurs and business leaders throughout the world.


For the past ten years, IWEC has gathered some of the world’s largest and most successful women-owned companies in an intensive 3-day program to inform, connect and celebrate the work of women entrepreneurs from all corners of the globe. The conference will close with an awards gala that will celebrate the ground-breaking work of 53 new awardees from Africa, Asia, Europe, Australia and the Americas. 


“I am thrilled to accept the 2017 IWEC Award at the 10th annual conference in Washington State. I look forward to coming together with other women entrepreneurs from across the world and sharing our experiences, challenges and successes. This year’s conference resonates with Ellen Grauer Court Reporting’s global vision, given the timely topics surrounding technology as it applies to business growth and sustainability,” said Ellen Grauer of her nomination.


The November conference also marks the first time that IWEC welcomes a Conference Chairperson, and welcomes Her Royal Highness Princess Noor Asem of Jordan, who will provide part of the welcoming remarks and will address the audience on empowering women’s entrepreneurship in her region. Other conference speakers include one of the most influential businesswomen from China, Yang Lan, owner of Sun Media, one of the largest media conglomerates in that country; she was also the ambassador of the Beijing Olympic Games. She is joined by new IWEC Board member and keynote speaker Ibukun Awosika, Chairwoman of the Board of Directors of the First Bank of Nigeria Limited; Melanie Alavi Director of Customer Technology Marketing from UPS; Fernando Hernández, Director or Supplier Diversity at Microsoft, Peter Martínez, CEO of Game Changer Tec, Jackie Sturm, Sr. VP of Supply Chain and Innovation at Intel, Aylton de Souza, Worldwide Enterprise Mobility and Security Business Lead at Microsoft, and other key drivers of innovation, technology and business development.


“IWEC understands that providing access, resources, and support to help enable the success of female entrepreneurs is key to ensuring women’s active, sustainable participation in the global economy, and contributes to closing the gender gap. We provide a global forum to exchange knowledge, experience, and connectivity among women business owners, setting the stage for education, disruptive business opportunities, roads to joint ventures, and promoting social dialog among women entrepreneurs and business leaders,” said Ruth A. Davis, Chairwoman, IWEC.


For more information about Ellen Grauer Court Reporting, please contact Jenn Grauer, Director of New Business, jlgrauer@ellengrauer.com (212) 750-6434

O’Brien & Levine Court Reporting Solutions Wins Massachusetts Lawyers Weekly 2017 Award

O’Brien & Levine Court Reporting Solutions Wins Massachusetts Lawyers Weekly 2017 Award

Massachusetts Lawyers Weekly put it to subscribers. Who are your go-to resources for the support you need to run your practices efficiently Readers ranked their best experiences. The results were tallied and we couldn’t be more honored.

Readers ranked O’Brien & Levine Court Reporting Solutions best in two categories: Court Reporting and Video Depositions. Subscribers keep up with Lawyers Weekly in print, on computers, tablets and phones, and they are a discerning lot.

“Our team here appreciates the recognition from litigation groups throughout Massachusetts,” said O’Brien & Levine president and owner Kenny Zais. “Their confidence and trust mean so much to us. Be assured we’ll keep innovating to live up to the litigators expectations .”

Announcing Our New Irvine, California Member Page for AMK Reporting

Announcing Our New Irvine, California Member Page for AMK Reporting

We are pleased to announce the latest expansion of our member directory with a variety of fantastic features to make scheduling services worldwide easier for our clients. To this end our Irvine, California member, Abrams, Mah & Kahn, is the beneficiary of a newly-upgraded page.

The new features include:

  • Mobile-Friendly Booking Engine
  • Clickable US Map
  • Link to Member Home Page
  • Legal News Blog Posts

and much more.

Visit the Irvine court reporters page to learn more!

Social Media Tips for Law Firms and Legal Professionals

Social Media Tips for Law Firms and Legal Professionals

The emergence of social media as a marketing tool for companies has changed the way commerce functions in the United States and indeed the whole world. What does this mean for law firms, court reporters and other legal professionals.

Cubesocial recently published a fascinating guide for using social media for your law firm or other legal industry field. It’s filled with excellent suggestions including:

1. Plan Your Content, Set a Policy

This includes managing what is public versus private information and setting proper guidelines and constraints for your public persona on Twitter and Facebook

2. Have a Routine

Stay consistent with your approach and keep at it. Don’t miss many days in the campaign and keep a consistent, branded voice.

3. Get Everyone in Your Team Involved

The more voices the better. Get as many people as possible from your company or firm invested in your social media campaign both conceptually and creatively.


Benchmark Reporting Agency Earns Women’s Business Enterprise Certification

Benchmark Reporting Agency Earns Women’s Business Enterprise Certification

MINNEAPOLIS (July 13, 2017) – Benchmark Reporting Agency of Minneapolis, a leading provider of court reporting and legal videography services, has received certification as a Women’s Business Enterprise (WBE), recognizing Benchmark as an independent business that is owned and run by women.

The WBE certification involves a rigorous and detailed application and review and is only awarded to businesses that are at least 51 percent owned by women. The certification enables contractors to receive credit for partnering with minority status companies when creating projects for government entities, or others who may require such participation.

Benchmark received initial certification from the Women’s Business Enterprise National Council, which qualified the agency for the WBE as a woman-owned business, as well as in the minority owned business category.

“Despite being an exhausting process, achieving the WBE certification has been one of the most rewarding journeys of my career,” said Aimee Goldberg, owner and partner of Benchmark Reporting. “With each step, the process confirmed how exceptional each member of our team is and reinforced the culture our company was founded on 50 years ago. I am proud to say that Benchmark is a Women Owned Business!”

Goldberg purchased the company from her stepfather in 1997. Under her leadership, Benchmark has expanded beyond its court reporting origins into a full range of litigation support services. Over the last two decades, Benchmark supported its clients by capitalizing on the latest technology to increase sales, revamped the company’s structure in order to streamline operations, and rebranded. Today, the 50-year-old agency offers a full range of litigation support services, digital depositions and legal video services to organizations in Minnesota and across the nation

About Benchmark Reporting Agency

Benchmark Reporting Agency has provided national court reporting services for the past 50 years through a full range of litigation support services, digital depositions, and legal video services. Benchmark’s team of professionals specializes in complex cases that include Intellectual Property, Patent, Technical, Medical, Construction, Railroad, Insurance, and Government Litigation.

About National Women Business Owners Corporation
Created in 1995, NWBOC was established to increase competition for corporate and government contracts through implementation of a national certification program for women business owners. The development of its national Woman Business Enterprise (WBE) certification program, sponsored by IBM, involves cooperation and input from more than 700 public and private sector individuals.

Benchmark Reporting Agency:
Eric Goldberg
Benchmark Reporting Agency

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